Shipping Policy

SHIPPING

It takes 1-2 working days for your order to be processed. Our products are delivered from our foreign warehouse with 5-10 working days of trackable shipping if it is not available in our Swedish warehouse which otherwise is delivered with 1-2 days of trackable shipping with Postnord. You will receive an email with your order confirmation once your order has been placed.

If the order is sent from our foreign warehouse, you may also have to pay an import fee.


DELIVERY CONFIRMATION & ORDER TRACKING

You will receive a delivery confirmation email once your order has been shipped with your tracking number. Please check your junk mail to make sure it doesn't go astray.

If you cannot find your email, don't hesitate to contact us at hello@shopbollkalle.com and we will help you!


If the order is sent from our foreign warehouse, you may also have to pay a fee.


RETURNS

Should you for some reason want to return your product, you have a 30-day right of withdrawal where you, for whatever reason, get all your money back on returned goods. You as a customer are responsible for the return costs. The product must be unused in its original packaging. The right of withdrawal does not apply to customized products.

Email us at hello@shopbollkalle.com and we will help you!